Latest Release-Mazhai ‘23
Date: 1st Nov, 2023
We are pleased to introduce the latest release of FieldAx, featuring a variety of new functionalities,
improvements, and bug fixes. This documentation provides a comprehensive overview of the changes
brought about by this release.
- Date Picker on Dispatch Board
Users now have the ability to select any date in the Dispatch board, offering increased flexibility in
- Search Bar Functionality
A search bar feature has been added to facilitate the quick location of Service Engineers on the
dispatch board, streamlining the assignment process.
- Regional Grouping
Service Engineers can now be grouped by their respective regions on the dispatch board, providing a
- Expanded Dispatch Board Views
Dispatch board views have been enriched with Daily, Weekly, 2-Weeks, and optionally Monthly
options, allowing for better planning and visualization.
- Customizable Filter for Job Queue
The job queue on the dispatch board now features dynamic columns, offering more flexibility in
- Enhanced Calendar for Service Engineers
Service engineers’ calendars on the dispatch board now incorporate additional appointments
alongside their assigned jobs.
- Heightened Assignment Visibility
The height of assignments on the dispatch board has been raised for improved visibility and clarity.
- Region Mapping Visibility
Service engineers’ visibility on the dispatch board is determined by the start and end dates of their
region mappings, preventing simultaneous assignments to multiple regions.
- Improved Parts Consumption
Users now have the option to input the replaced item when consuming parts for the required returned
- Customer Signature with Feedback
Field Service Engineers can now collect customer signatures with feedback upon closing a job,
enhancing customer engagement.
- Inventory Creation with Initial Stock
During the creation of new inventory, users can add available stock, resulting in the creation of
inventory with initial stock levels.
- Hover Functionality
Placing the mouse cursor over the assigned job reveals additional information according to the
customer’s requirement, improving job visibility.
- Customizable Text Color
The text color of assigned jobs on the dispatch board is now customizable, allowing users to
personalize their display.
- Reduced Dispatch Board Loading Time
The loading time of the dispatch board has been significantly reduced, enhancing overall efficiency.
- New Reports
● Reports displaying ‘Parts Stock Summary’ and ‘Parts Moving Average’ are now available on
the product page.
● A report showcasing Customer feedback for the Field Service Engineers has been introduced.
- Inventory Section Enhancement
The ‘Return Required’ checkbox has been moved to the Inventory section for better organization.
- Alphabetical Order for Service Engineers
The Field Service Engineer list is now organized in alphabetical order on the Dispatch board,
facilitating easier navigation.
- Streamlined Job Generation
Screen sequence for generating a job from a Service Plan has been improved for a more seamless
- Inventory Section Enhancement
Our development team is actively investigating these issue.
- At times, the lines in the week and two-week calendar on the dispatch board may not display
- Pagination for the Part Transfer feature is not accurate.
- The start date and end date in assignments are not being updated when rescheduling assignments in the dispatch board. The correct information is displayed only after refreshing the page.
- The dispatch board does not take into account the time zone for the service engineer membership with region.
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