Plumbing service software helps plumbing contractors run their entire company’s operations on one platform. Also, the office staff is less burdened by paperwork and more efficient at dispatching technicians. The right plumbing software will be an all-in-one hub for your business processes.
There are 5 factors to remember while choosing Software for Plumbing Service:
1. Customer Details Management :-
Managing the customer data is the single most important key to elevate the Business and also Customer Data is an extremely valuable asset of any business. Correctly formatted and accurate data will be able to provide a good level of service as well as saving time and money.
If the server is in could, it would be more comfortable to access anywhere. But, make sure that the server is safe and secure.
2. Track Service Call Request :-
When we need the service, the Software should allow us to raise the support case and acknowledge it as well. FieldAx provides the option to create the Service request using Email-to-Case Creation or Website form to Case Creation or SMS to Case Creation.
3. Plumbers Real-time Job Updates :-
Both Technician and Customer can benefit heavily from knowing the status of a Service Request. FieldAx can reduce all manual communication and notify the live updates. This will help grow customer satisfaction, and tremendously improve the quality of service.
4. Invoice Generation & E-Signatures :-
Manually billing for resources and for service can take time, a lot more if you work with multiple clients. Software, on the other hand, can generate, manage and efficiently coordinate the complete invoicing module for you!
FieldAx helps to generate single or multiple jobs to invoices in a single click, and receive check, cash, or credit card payments with a Customized payment gateway—no need for an in-person visit. Once payment done, automatically synchronized of job deposits, invoices, and payments within the FieldAx.
5. Reports & Dashboard :-
We can track the Plumber’s progress towards its various goals, control expenditure and increase revenue. Reports help to predict trends and this is advantage of increasing profits. FieldAx supports various type of reports and Dashboards.
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Plumbing Service Companies can be improved immensely with the aid of the right plumbing FSM software like FieldAx. Equipped with completely digital measures, and designed to cater excellence, this tool will take your plumbing venture to starry heights!